Contact KSM
PRODUCTION TIME:
PLEASE ALLOW 10 WORKING DAYS FOR ON-DEMAND APPAREL PLUS TRANSIT TIME. PLEASE ALLOW 1-2 WORKING DAYS FOR INVENTORIED ITEMS PLUS TRANSIT TIME.
On-Demand decorated items are made-to-order and cannot be returned or exchanged except in the event of a physical defect in the product.
Inventoried items can be exchanged in the event of a physical defect or if you would like to change your size. Please contact our customer service team for a return authorization and shipping instructions.
Need help? Contact one of our team members below.
Email
Customer Service
mpolisner@ksmpromo.com
Telephone
847.215.2700 x224
Address
1340 Old Skokie Road
Highland Park, IL 60035
Hours of Operation
9:00am to 5:00pm Central M - F